Patient Proxy

Some patients find it helpful for a second person to have access to their online GP record.  This is often a family member, medical next of kin, a close friend or a carer whom they trust to act on their behalf.  This is called proxy access.

How to get proxy access

Please contact our practice to request proxy access for one of our patients. We will then make sure the person giving access understands and agrees to it, where needed.

We will then ask you to fill in a form and prove who you are using photo ID.

We will then review the form and decide what access, if any, is appropriate, and make the changes in our medical systems to set this up.

Adults who cannot understand and agree to proxy access

Proxy access for another adult is usually given based on them requesting it themselves, or understanding and agreeing to it. Adults aged 16 and over are assumed to be able to understand and consent to their own treatment. This is called having capacity

If the person you want to help cannot understand or agree to you acting for them, for example because of a condition such as dementia, this is called lacking capacity.

Our GP surgery may still be able to give you access. We will make a decision based on what is in the best interests of the person who needs help.