Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

Coronavirus (COVID-19): As we remain alert, please remember to bring an appropriate face covering if you are visiting the practice.

If you or a member of your household have a new continuous cough, a high temperature or a loss in or change of your sense of smell or taste,
please DO NOT come to the GP surgery unless requested to do so by a member of our team. Instead, please self isolate immediately in case you have COVID 19.
You must use the NHS 111 online coronavirus assessment and testing service or call 111 if you cannot get help online.

Coronavirus (COVID-19):

We use secure, NHS approved software to provide video consultations safely and effectively for our patients.

We use secure, NHS approved software to provide video consultations
safely and effectively for our patients.

Accessing our services – update Dec 2021

Dear patients,

We have changed the way we book our appointments in response to the latest Government guidance on COVID-19, offering a range of ways for you to safely get the help and support you need. We are open and continuing to care for our patients.

Patients who request an appointment will be assessed by telephone or online, and a clinician will determine how best to meet your care needs. You will be offered a face-to-face appointment if it is essential for you to be seen, or a video appointment if appropriate.

If you do not need to come into the surgery, you will be given appropriate self-care advice, treatment or information on what to do if you become more unwell.

Thank you for your understanding and cooperation during this time of unprecedented levels of demand on NHS services. Please treat our staff with dignity and respect.

Important Notice for Springfield Medical Centre Patients

Springfield Medical Centre has now merged with The Practice St Alban’s and Nirmala. The Practice St Alban’s is located less than 500 meters from Springfield and, to make this change as easy as possible, all of Springfield’s patients have been automatically transferred to our practice unless alternative requests have been made. Please note calls are not currently being diverted from the Springfield telephone number. If you would like to speak to someone at The Practice St Alban’s please call us on 0115 927 3444.

Click here for directions to The Practice St Alban’s From Springfield Medical Centre

Super Admin

nhs
19/06/2018

PATIENT SURVEY RESULTS REPORT JUNE 2018

Patient Survey Results Report A copy of the survey was sent by post to every patient of the Hackwood Partnership, the Gillies and Overbridge Medical Partnership […]
19/06/2018

IMPROVED ACCESS

There are no ‘improved access’ (GP and Nurse evening and weekend appointments) on Friday 6th, Saturday 7th, Friday 20th and Friday 21st July due to our computer systems being down.
19/06/2018

PATIENT QUESTIONS AND ANSWERS REGARDING THE MERGER

All patients should have received a letter and survey in April from the three Practices’ advising of our merger plans. We explained that we were seeking […]
19/06/2018

COMPUTER SYSTEM DOWN TIME – DUTY CLINIC ONLY

From midday on Friday 20th July and until midday on Monday 23rd July, we will be operating a ‘duty GP’ clinic only. This is because our computer system […]
19/06/2018

ACTION PLAN FOLLOWING PATIENT SURVEY

Concern Raised Proposed Action Lack of parking at the Hackwood site. The Project Manager has been in touch with our contacts at Basingstoke and Deane Borough […]
19/06/2018

NEW APPOINTMENT SYSTEM

From 6th August, we will be operating a new appointment system whereby patients will be able to book GP appointments 2, 4, 7 and 30 days in […]
04/06/2018

Experiencing Issues With Patient Access?

We are aware of intermittent problems when patients are signing in to Patient Access we believe this is no longer affecting all users. The I.T team […]
30/05/2018

EXTENDED HOURS/IMPROVED ACCESS UPDATE

We would like to inform you that as of April 2018 we no longer offer our ‘extended hours’ appointments and the telephone service between the hours […]
15/03/2018

EXTENDED HOURS/ IMPROVED ACCESS

EXTENDED HOURS/ IMPROVED ACCESS  We would like to inform you that from April 2018 we will no longer be offering our ‘extended hours’  appointments and the telephone service […]
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