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Measles can spread to other people easily.
Patients who have an appointment to come into the practice should not attend if they have:
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For more information on measles, please visit the NHS website.
Here is a copy of the patient letter which is due to be sent to all registered patients during the week commencing 25th June 2018.
Dear Patient,
The partners are very pleased to announce that the merger of Camrose Medical Partnership, Gillies and Overbridge Medical Partnership and The Hackwood Partnership has been formally approved and we will become Acorn Health Partnership from 1st July 2018.
We would like to thank all of those patients who took the time to respond to the survey that was sent to all registered patients in April; your input is invaluable to us. We were very pleased to find that 78% of patients who responded said that they would be able to satisfactorily access medical services at the three sites. A full report on the survey and the related action plan can be found on the website of all the Practices. It will also soon be made available on a display in the waiting room at all three sites. There were some key themes which cropped up and we thought it might be useful to let you know the answers here:
Where will I go for my medical care?
All the buildings will remain in use by the merged Partnership and the GPs will still be carrying out their routine clinics from the buildings at which they are currently based. We will also have practice nursing at all three sites. Some specialist clinics e.g. asthma reviews, will be based at one of the sites for all patients, but the location will be made clear when you book an appointment.
Will I still be able to see my usual doctor?
Yes, all our doctors will be continuing routine clinics as they currently do.
How long will I wait for an appointment?
This is something we hope to improve. When the Duty Doctor Hub service becomes available later in the year, there will be an additional 200 appointments available every week with the GPs for routine care. More information regarding this service will be made available as the plans develop.
How will I get to each site?
We have developed an action plan to address the worries that some patients had regarding local bus routes between the three sites. Members of our joint Patient Participation Group will be working to campaign for improved bus routes. We are also working with the local Council, to look at ways to provide more patient parking at Essex House (Hackwood).
Will there be any change to services during the merger?
We are merging our computer systems through the month of July, unfortunately this will lead to some disruption in our normal service, the dates this will affect you will depend on which surgery you are currently registered with:
Gillies and Overbridge Medical Partnership Patients
You should see minimal disruption. There are no plans for the computer system to go down at this site, and your online access will continue. There may be a slight delay in releasing appointments in August whilst we work through changes behind the scenes.
Hackwood Partnership Patients
The computer system is being merged between Friday 6th July and Monday 9th July. We will be operating a duty doctor only service on the Friday afternoon and Monday morning. We will not have access to your medical records during this time. We will only be able to offer a limited number of advance date pre-bookable appointments both pre and post computer system mergers. We expect to be able to offer a full range of services from 25th July.
Unfortunately, you will not be able to request prescriptions or book appointments online after Monday 2nd July. You will need to re-register for online access as your unique patient number will change due to the computer system mergers. Please see the section below titled patient online access.
Camrose Medical Partnership Patients
The computer system is being merged between Friday 20th July and Monday 23rd July. We will be operating a duty doctor only service on the Friday afternoon and Monday morning. We will not have access to your medical records during this time. We will only be able to offer a limited number of advance date pre-bookable appointments both pre and post computer system mergers. We expect to be able to offer a full range of services from 25th July.
Unfortunately, you will not be able to request prescription or book appointments online after Monday 16th July. You will need to re-register for online access as your unique patient number will change due to the computer system mergers. Please see the section below titled patient online access.
All patients
There will be no improved access service on 6th, 7th, 20th or 21st July due to systems being down at either the Hackwood or Camrose sites.
Patient Online Access
We will be holding two open evenings for patients to collect their new log in details, alternatively, you can attend any site after 24th July during usual opening hours. The open evenings will be on 11th July at Hackwood for current Hackwood patients, and 25th July at Camrose for current Camrose patients from 6.30pm to 8pm. Staff will be there to help with re-registration and deal with any online access queries. Please bring 2 forms of ID, one photographic and one confirming your address e.g. a bank statement, as this is a requirement for reassigning your log in details. Note that only patients aged 16 and over are eligible for this service and that each patient will only be able to collect their own log in details.
Annual General Meeting
On Monday 16th July, the Acorn Health Partnership will be holding an Annual General Meeting; all registered patients are invited. The meeting will start at 7pm and will be held at St Andrews Church Hall. This church is next door to Camrose Medical Partnership, RG22 6ER. We kindly request that you let us know if you are planning to attend, so that we can ensure the venue is large enough. Please either email acorn.health@nhs.net to confirm or complete the slip at the end of this letter and drop it into reception at any of the three sites. Please ensure that you complete your contact details so that we can let you know if the date/venue changes.
Yours sincerely
Mrs Amy Taplin
Project Manager
On behalf of the GP Partners of Acorn Health Partnership
I confirm that I intend to attend the Acorn Health Partnership Annual General Meeting on Monday 16th July from 7pm at St Andrews Church.
Patient name:
Patient email address:
Patient telephone number: