Prescriptions

The easiest ways to order repeat prescriptions would be to download the Evergreen Life app, NHS app or email us via hiowicb-hsi.cghpartnership@nhs.net. 

Click here to download the Evergreen app on your mobile device

Click here to access the Evergreen platform on your desktop 

We do not take repeat prescription requests over the phone and we do not process repeat prescription requests at the weekend.

We recommend putting your repeat prescription request in five days before you run out of your medication. You may need to speak with a GP or Pharmacists before your prescription is issued.

You can usually collect your prescription from the pharmacy 2 to 3 working days after you have ordered it. You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• On the app or website where you order repeat prescriptions
• At your GP practice
• At any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Find out more about prescription charges

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throat
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Find a pharmacy