Ways to request repeat prescriptions
- By using the online prescription request service via the NHS App – click here for more information and to see the step-by-step sign up guide; this service is not available for patients aged under 16.
- By ticking the required items on the ‘white part’ of your prescription and putting it in the post box on the reception desk.
- By completing a request form at the reception desk and placing it in the post box.
- By emailing email@example.com
- By visiting/phoning your usual pharmacy and asking them to send your request to us.
Please note that we do not accept prescription requests over the phone.
Prescription processing times
Request Received Prescription Ready for Collection
Monday before 9:30am Thursday
Tuesday before 9:30am Friday
Wednesday before 9:30am Monday
Thursday before 9:30am Tuesday
Friday before 9:30am Wednesday
Prescription requests received after 9.30am will be processed on the next working day.
Please allow three full working days for your request to be processed. For your own safety, please pay particular attention to any notes written on your prescription as they indicate any action that is required before you submit your next request. Failure to do so will result in a delay in processing your request and may also result in a reduction in the number of tablets issued to you.
Urgent requests for medication
Requests for urgent medications should be made before 2.30 pm. If you require your usual medication as an emergency and it is not possible to get a prescription in time it may be possible to obtain a supply from the chemist.
Whilst the vast majority of medication requests are of a non-urgent nature we do provide same day urgent prescriptions for certain medications. This service is strictly limited to the following medications/patient groups:
Asthma and COPD reliever inhalers
Insulin, and associated products and other antidiabetic medications
Long term steroids & immune suppressants
Palliative care patients’ medications
Long term antibiotics
It would not be right or safe for us to issue medication continually without the medication being kept under review. Consequently, a doctor will review your medication periodically and they may ask you to make an appointment to discuss it with them or they may ask you to have a blood test.
Repeat prescriptions for children under 16
As children under the age of 16 cannot have access to the online services via this website, we will accept prescription requests via email for these patients.
Please email requests for under 16s to firstname.lastname@example.org.
Alternatively, complete a repeat prescription form and hand it into reception.
Paying for prescriptions
Some patients are entitled to free prescriptions. You can find out if you are entitled to free prescriptions on the NHS.uk website. If you are not entitled to free prescriptions, see the NHS prescription charges below.
How much is the NHS prescription charge?
The current prescription charge is £9.15 per item.
It’s £30.05 for a surgical bra.
A prescription prepayment certificate (PPC) could save you money on NHS prescription costs.